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LEGAL

Privacy Policy

Last Updated: November 24, 2024

Your Privacy at a Glance

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Mobile Phone Protection

We DO NOT sell, share, or rent your mobile phone number to third parties for marketing purposes. Your contact information is protected and only used to serve you directly.

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Easy Opt-Out

You have complete control. Reply "STOP" to texts, click "Unsubscribe" in emails, or contact us directly at any time to opt-out of communications.

Introduction

DHM Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request information about our services
  • Subscribe to our newsletter or updates
  • Apply for employment opportunities
  • Engage with us through email, phone, or other communication channels

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Professional information (company name, job title)
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and links clicked
  • Date and time of your visit
  • Referring website addresses
  • Analytics data to improve our website performance

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services and updates
  • Process your requests and fulfill service agreements
  • Improve our website, services, and user experience
  • Conduct analytics and research to enhance our offerings
  • Comply with legal obligations and protect our rights
  • Send marketing communications (with your consent)

Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, analytics, email delivery, and customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights and safety.
  • With Your Consent: We may share your information with third parties when you give us explicit permission to do so.

Protection of Mobile Phone Information

We respect your privacy and want to be clear about how we handle your mobile phone contact information:

✓ We DO NOT sell your mobile phone number to third parties

✓ We DO NOT share your mobile phone number with third parties for their marketing purposes

✓ We DO NOT rent or lease your mobile phone contact information

Your mobile phone number, if provided, will only be used by DHM Agency for the following purposes:

  • To respond to your specific inquiries and service requests
  • To provide you with information about services you have requested
  • To send appointment reminders or service notifications (with your consent)
  • To communicate important updates about your account or services

We will never share your mobile phone number with advertisers, marketers, or any third parties for promotional purposes without your explicit written consent.

How to Opt-Out of Communications

You have complete control over the communications you receive from us. Here's how you can opt-out:

Email Communications

  • Click the "Unsubscribe" link at the bottom of any marketing email
  • Email us at [email protected] with "Unsubscribe" in the subject line
  • Update your preferences in your account settings (if applicable)

Phone/SMS Communications

  • Reply "STOP" to any text message to unsubscribe from SMS communications
  • Call us at (614) 338-8888 and request to be removed from our call list
  • Email us at [email protected] with your phone number and opt-out request

Marketing Communications

You can opt-out of receiving marketing communications while still receiving important service-related messages about:

  • Scheduled appointments or services
  • Responses to your specific inquiries
  • Account security notifications
  • Legal or regulatory updates

Cookies and Tracking

  • Adjust your browser settings to block or delete cookies
  • Use browser extensions that block tracking technologies
  • Opt-out of Google Analytics tracking by installing theGoogle Analytics Opt-out Browser Add-on

Important Note:

After you opt-out, it may take up to 10 business days to process your request and remove you from our communication lists. You may receive communications during this processing period.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and user experience
  • Provide relevant content and advertising

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Analytics

We may use third-party analytics services, such as Google Analytics, to collect and analyze information about website usage. These services may use cookies and other tracking technologies to gather data about your interactions with our website. This information helps us understand visitor behavior and improve our services.

For more information about how Google Analytics collects and processes data, please visit:Google Privacy Policy

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt-out of marketing communications at any time
  • Data Portability: Request a copy of your data in a structured format
  • Restriction: Request restriction of processing your personal information

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it is used
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our website and services, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

DHM Agency

Email: [email protected]

Phone: (123) 456-7890